I agree that it is extremely unlikely to really change someone’s mind by argument. Better to listen and understand what they think. And if I already know what they are saying and it is not what I believe then, well, it is not my job to educate everyone I run into.
I admit to being a lifelong argued too. I never realized it before this article. So you really have taught me something. I will do my best to get better. There just is not enough reward to spend the effort to try to convince someone of a different point of view when their mind is already made up.